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 Job Information 
  Job Title: Parking Supervisor
  Category: Transportation
  Type of Assignment: Regular
  Position Type: Full Time
  City/Town: Wilmington
  State/Province: Delaware

 Job Description 
   
 

JOB RESPONSIBILITIES:

  • Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
  • Responsible for the direct supervision, evaluation and training of Valet Attendants.
  • Responsible for assignment of staff personnel.
  • Responsible for understanding and enforcing Company, Departmental Policies and Procedures.
  • Recommends and documents coaching / discipline of staff.
  • Park & Retrieve Guest vehicles in specified area, in a safe & efficient manner, as necessary due to business volumes.
  • Responsible for the accurate exchange of currency and the daily reconciliation, as needed.
  • Takes reports for vehicular incidents within valet areas.
  • Knowledgeable and actively promotes company marketing and promotional events and are proficient in answering guest questions.
  • Communicate (both written and verbal) with and promote positive team member and guest relations.
  • Maintain professionalism at all times when working with other team members and/or guests.
  • Performs all other duties as assigned.   

                                                                                       JOB REQUIREMENTS:

  • Previous supervisory experience preferred.
  • Valid driver’s license required and minimum two (2) years driving record with no points.
  • Must have previous experience in handling cash transactions. 
  • Must be able to successfully complete the background check.
  • Must have a valid CDL Class C license.
  • Must posses the manual dexterity to safely operate manual and automatic transmission vehicles.
  • Must be able to run & stand for at least a full eight (8)-hour shift, without difficulty, as needed.
  • Must be able to work in all weather elements including extreme heat, cold, and precipitation.
  • Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management is mandatory.
  • Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
  • Must be able to handle all types of guest related situations; relay all guest compliments and complaints to department management.             
  • Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.                                    



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Casino at Delaware Park is an Equal Opportunity Employer.