Slot Floor Attendant (PT/OC)

Wilmington, DE

Part Time

Entry Level

JOB RESPONSIBILITIES:

Promotes Outstanding Customer Service Relations
Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships.
Knowledgeable, actively promoting company marketing and promotional events, and proficient in answering guest questions.
Circulates throughout the area assigned, actively observing players and the functioning of machines.
Responsible for minor machine repairs and e-ticket paper fills.
Records and logs any VLT machines that are not working.
Responsible for carrying a change wallet to make currency exchanges at customer’s request.
Responsible for ensuring Federal cash reporting requirements are met.
Responsible for accurate payment and documentation of jackpot payouts.
Counts and verifies all exchanges with the cage department and customers
Reports all potential adverse situations such as safety hazards, intoxicated or disruptive guests, slot cheats, or disputes beyond the scope of their position to a supervisor immediately.
Promotes and maintains necessary communications between self, co-workers, and managers to ensure controlled operation of the VLT floor.
Responsible for knowledge of and adherence to Delaware Park and Departmental Policies and Procedures.
Promotes honesty and trust among the team.
Performs all other duties as assigned.

JOB REQUIREMENTS:

Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
Prior money-handling experience is preferred.
Must be able to lift, push, and pull up to 50 lbs. in weight throughout the shift without difficulty
Ability to bend, reach, pull, push, kneel, squat and grasp as needed
Must be able to walk and stand for extended periods of time up to 7 hours without difficulty.
Excellent verbal communication and customer service skills are required.
The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory.

For a full list of our career opportunities, please visit www.DelawareParkCareers.com.

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Would shift and days off changing due to business needs be a problem?*

Can you stand and walk for approximately 7 hours?*

Can you lift, push, or pull up to 50lbs?*

Can you work in areas with high volume, nose levels, and variation in lighting?*

Can you push/kneel/squat/bend/grasp as needed?*

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