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 Job Information 
  Job Title: Retail Clerk (Tack Shop)
  Category: Racing Operations
  Type of Assignment: Seasonal
  Position Type: Part Time
  City/Town: Wilmington
  State/Province: Delaware

 Job Description 
   
 

JOB RESPONSIBILITIES:

  • Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
  • Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships.
  • Greeting guest in a fast, efficient and friendly manner, upon arrival to Outlet.
  • Must maintain and secure all cash and cash equivalents in possession, while providing accurate reporting and financial transactions thru the POS systems.
  • Prepares all settlement paperwork in a consistent and organized manner.
  • Accurately records all Tack Shop revenues and corresponding receipts of money, credit cards, complimentary and coupon settlements.
  • Make deliveries to barns in all weather conditions via golf cart. 
  • Assists with monthly inventories to ensure a complete and accurate count of all merchandise.
  • Ensures that work area is clean and sanitary in accordance with Local, State, and Federal Health Department Codes.
  • Reports all guest compliments and complaints to Food & Beverage Shift Manager and Outlet Manager.
  • Communicate (both written and verbal) with and promote positive team member and guest relations.
  • Maintain professionalism at all times when working with other team members and/or guests.
  • Performs all other duties as assigned.   

 

JOB REQUIREMENTS:

  • Must have previous retail experience.
  • Knowledge of Racing Industry and horse supplies/ products, preferred.
  • Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery.
  • Knowledge of Point Of Sales operating systems preferred.
  • Act with discretion and maintain confidentiality in handling sensitive information.
  • Must be able to walk and stand for at least a full eight (8)-hour shift.
  • Must be able to lift, up to 25 lbs in weight and ability to bend, reach, pull, push, kneel, squat and grasp as needed.
  • Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
  • Must be able to work in areas that could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control.
  • Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management is mandatory.
  • Must be able to handle all types of guest related situations; relay all guest compliments and complaints to department management.                                                                            



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Casino at Delaware Park is an Equal Opportunity Employer.