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 Job Information 
  Job Title: Surveillance Officer
  Category: Surveillance
  Type of Assignment: Regular
  Position Type: Part Time
  City/Town: Wilmington
  State/Province: Delaware

 Job Description 
   
 

JOB RESPONSIBILITIES:

  • Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
  • Responds to calls requesting the need for surveillance coverage.
  • Conducts surveillance through the CCTV system utilizing the necessary equipment to observe, report and record procedural violations and unusual activities.
  • Communicates violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation.
  • Prepares additional reports when applicable.
  • Conducts tape reviews as assigned; changes tapes as required.
  • Documents equipment malfunctions.
  • Responsible for accurate and efficient operation of procedures within designated department.
  • Communicate (both written and verbal) with and promote positive team member and guest relations.
  • Maintain professionalism at all times when working with other team members and/or guests.
  • Performs all other duties as assigned.   

JOB REQUIREMENTS:

  • One (1) year experience in casino surveillance required, with knowledge of Table Games & Poker procedures preferred.
  • Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery.
  • Knowledge of computer software including Microsoft Operating Systems.
  • Ability to read and interpret documents.
  • Vision must be correctable to 20/20.
  • Ability to work independently with minimal supervision.
  • Act with discretion and maintain confidentiality in handling sensitive information.
  • Must be able to sit for at least a full eight (8)-hour shift.
  • Ability to bend, reach, pull, push, kneel, squat and grasp as needed.
  • Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
  • Must be able to work in station assignments with limited space, high volumes, diverse clientele, minimal and/or bright lighting and variation of climate control.
  • Ability to work in a fast paced environment and effectively communicate with co-workers and management is mandatory.             


 




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Casino at Delaware Park is an Equal Opportunity Employer.