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 Job Information 
  Job Title: VLT Technical Supervisor
  Category: Slot Operations
  Type of Assignment: Regular
  Position Type: Full Time
  City/Town: Wilmington
  State/Province: Delaware

 Job Description 
   
 

JOB RESPONSIBILITIES:

  • Promotes outstanding customer relations and employee relations.
  • Ability to apply concepts of basic algebra and geometry, calculate figures and amounts such as percentages, area, circumference and volume.
  • Ability to read, analyze and interpret technical procedures, governmental regulations and contract requirements.
  • Responsible for interviewing, hiring, and scheduling VLT Technician Employees.
  • Responsible for the direct supervision, evaluation and training of Slot Technicians; issues appropriate coaching and discipline to staff.
  • Responsible for understanding and enforcing Company and Departmental Policies and Procedures. 
  • Knowledge, compliance, and enforcement of Delaware Park VLT Internal Controls.   
  • Responsible for maintaining accurate work records for all VLT Technician Employees.
  • Responsible for efficient operation, repair of all peripheral equipment and gaming equipment as is applicable within VLT Department and Cage Operations.
  • Responsible for slot repair shop and for proper maintenance of all shop components.
  • Proficient in running and analyzing Slot Floor Data System reports.
  • Responsible for maintaining and planning and execution of all slot floor projects, data base and all related regulatory documentation, as required.
  • Promotes outstanding customer relations.
  • Promotes honesty and trust among the team.
  • Performs all other duties as assigned.

JOB REQUIREMENTS:

  • Three (3) years Casino Experience and One (1) year Technical Experience.
  • Must be able to stand, walk, and kneel for extended periods of time.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Must be able to lift Forty (40) lbs. in weight and push or pull up to Fifty (50) lbs in weight without difficulty.
  • Must possess strong verbal, written, customer service and English communicational skills.
  • Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management is mandatory.
  • Must be able to work a flexible schedule due to the needs of the business including weekends and holidays as required.                                              



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Casino at Delaware Park is an Equal Opportunity Employer.